Technology – Why It Has To Do What It Says On The Tin!

Whilst browsing through the news the other day, I stumbled upon an article about a survey done amongst staff across numerous industries whoError message felt that technology which did not do what it was supposed to was a major factor in unhappiness in the workplace and in some cases was so important that it made people want to leave their jobs.
This reminded me of some of my own experiences as a CEO and previously as an employee in the various different jobs I have had over the years. I must admit I have to agree with much of the survey’s findings. One of the most frustrating things when you are trying to get stuff done is having to wait forever for an internet page to open, for the computer to allow you to sign into your email or to find a document that you are searching for and having to constantly bat away perpetually multiplying error messages. I dread to think how many hours of my life I have wasted making the dreaded “Buffer-Face” that Kevin Bacon warns about in his 4G adverts.
I know it isn’t always financially viable to purchase the very best of the best when it comes to the technology you provide for your staff, but I smoking laptopwould say that when you’re budgeting, it is definitely worth remembering how much more productive a member of staff can be on a computer with a faster speed of internet connection and better software. Whilst it might be tempting, (especially for those trying to run a startup on a shoestring budget) to go for the cheapest deals you can find, it is worth remembering how frustrating it is for anyone to try and work with substandard equipment. If you have faster technology, you and your staff can achieve more, so really when you think about it that way, it is worth trying to funnel in a bit of extra cash for the provision and maintenance of your essential tech.
Obviously this is all dependent on the type of startup or business you are trying to run, but these days there are very few businesses that don’t need some sort of technology to keep them operational. Not everyone would agree with me, but in my opinion, making sure that your staff (and you) have the right kind of tech that they need to do the job is paramount. Listening to people shouting and swearing at their laptops in frustration or wanting to kick their hard drives to get them working really doesn’t make for a positive working experience!!